We lived in our Springbank home for 33 years. We saw the big grey sign on 17th Av. SW and decided to investigate. We had been looking to downsize for a couple of years, but there wasn’t anything out there that caught our attention, and these Rockwood Villas were a perfect location.
Our first phone call turned out to be to Sara and with her help we found the perfect lot, so we decided to go forward. Within days we had our first meeting with Allison, Grainger, and the entire design team. On the way home that day we knew we had made the right decision. The whole Rockwood team made us feel comfortable and answered all our questions and concerns. We were able to choose all the amenities and make this our home and not some builder’s idea of what we wanted. The design team worked very closely with us to create our home, and were always there to help us with suggestions, and they never let us make a mistake.
Construction began, and it was apparent the quality of material and workmanship was superior to any we’ve seen. During construction accessibility for consultation with the project manager and design team couldn’t have been better. No issue was too small to be discussed and construction proceeded without any problem and on schedule. Even while being away for six months we were brought up to date on a regular basis. Their trades’ people were excellent, being skilled and courteous, led to outstanding workmanship and a home we are very proud of.
Over the two years of this project, we found all the staff very concerning in their guidance and attention to our wishes. Our villa is now completed and we’ve moved in and we cannot say enough good things to our friends, family and associates about the class and professionalism of Rockwood Custom Homes.