We first met Allison within a day or two of the flood of 2013. We spoke about whether Rockwood would be prepared to assist with either a repair of our flood-damaged home or a tear down and rebuild. Allison wanted us to meet her team before any decisions were made and a day later we found ourselves at the site of a Rockwood project where she introduced us to her partner, Grainger, and the remainder of the Rockwood crew. They made quite an impression on us. That was the beginning of what has become an incredible relationship; a relationship which has led to the building of our new home. We are thrilled with what Rockwood has done for us.
While we were in the process of deciding what to do with our damaged home, Rockwood provided help with flood clean up and remediation—help that went above and beyond what one would expect from a home builder. Rockwood provided us with timely and clear information and guidance, which enabled us to make a decision about whether to repair or build a new home. It was clear that Allison, Grainger, and their team placed a high value on the relationships they had with their clients; their commitment to quality and service shone throughout the entire build process.
Rockwood has expertly guided us through the planning and building process. Rockwood’s staff and tradespeople are first rate. Everything from the planning, budgeting, design, build and ultimately, the handover of the home, was done professionally and with our interests as the homeowners top of mind. We do not have a single regret about choosing Rockwood as our builder and cannot recommend Allison, Grainger and their team highly enough. They are professional, talented and above all driven by their desire to ensure their clients’ needs are met—and that they did in spades. Thank you for helping us to kick off this new chapter in our lives. You are a big part of creating the smiles that we now wear every time we come home.