X

John & Susan McWilliams

Very happy clients!

There are numerous ways in which Rockwood excelled throughout the build or our custom home. First, they achieved a superior result.  The house we had only previously imagined was built to the highest standard using quality materials and was delivered on time and on budget.

Some important qualities Rockwood brought to the process:

  1. Trust - We were able to completely rely on information and advice we were given by Rockwood partners and staff.
  2. Imagination and Innovation – Rockwood employed a “beyond the ordinary” approach to challenges as we moved from vision to realization.
  3. Communication - The availability and response of both senior management and Dave, our project manager, was remarkable (and continues to be so post completion).
  4. Accountability – Cost tracking and change orders were transparent and accurate which, in our experience, was exceptional and definitely not the industry norm.
  5. Trades people -  The trades people contracted by Rockwood really know what they’re doing and work well together so our home build was, and continues to be, a pleasure.

The experience of working with Rockwood Custom Homes was beyond our expectations. They are respectful of clients, contractors, neighbours and the environment—and great fun to work with!