We have been extremely pleased with our decision to build with Rockwood Custom Homes! Originally referred to us by a friend, Rockwood has exceeded our expectations at every turn—from our initial meeting to the reveal of our home. Allison and her team are extremely knowledgeable and trustworthy; they were always available to answer any questions we may have. Their genuine interest in building our perfect custom home was evident through every step of the building process; they have taken our ideas and dreams and turned them into actual perfect physical replications.
Rockwood provided timely updates throughout the build process and we met with the design team on a regular basis. Having a devoted project manager (Ben Susser) made a huge difference; the ability to communicate directly with him and his prompt attention at all times kept the project on track and within scope. Throughout the process we were very comfortable with the interaction with various team members in the pursuit of our custom, one-of-a-kind dream home; all the pieces were perfectly put together and in many cases the team’s suggestions and recommendations resulted in the final product being the home that we always dreamed about.
Rockwood’s meticulous attention to detail far surpassed our expectations and we have been very satisfied with our custom home. We have an extraordinary, high quality, custom-built home complete with everything we ever wanted. Even months after the handover, Rockwood continues to ensure that all of our expectations are met and that any minor deficiencies and corrections are taken care of in a timely and succinct manner.
- David & Nicole Leung